Thank you for shopping at Tayburu. We are dedicated to providing you with exceptional service and transparent information regarding the delivery of our high-quality marble tables. Below you will find detailed information on our shipping policies and procedures.
1. Shipping Charges
Domestic Orders: We offer free shipping on all orders within India. There is no minimum purchase required to qualify for free shipping.
International Orders: Shipping charges for international deliveries vary depending on the destination country. The cost will be calculated at checkout based on the size, weight of your order, and shipping destination.
2. Delivery Timelines
Domestic Delivery: Typically, orders are delivered within 5-7 business days. Delivery times may vary depending on your location and factors such as logistical delays or public holidays.
International Delivery: Orders shipped internationally are generally delivered within 15-20 business days, subject to customs processing in the receiving country.
3. Order Processing
Order Confirmation: After placing your order, you will receive an email confirmation detailing your order. If you do not receive this email, please check your spam folder or contact us directly for confirmation.
Order Dispatch: Orders are dispatched from our warehouse within 2 business days of receiving your order confirmation. A follow-up email will be sent when your order has been shipped, including a tracking number for your convenience.
4. Shipping Partners
For domestic shipping within India, we utilize trusted couriers like Blue Dart, Delhivery, and FedEx. For international orders, we partner with global logistics providers such as DHL, FedEx, or UPS, depending on the destination.
5. Tracking Your Order
You can monitor the progress of your delivery using the tracking number provided in your shipping confirmation email. Simply enter this number on the courier’s website to check the status of your shipment.
6. Packaging
Our marble tables are carefully packaged to prevent any damage during transit. We take special care to ensure that each item is securely packed and reaches you in pristine condition.
7. Customs, Duties, and Taxes
International Orders: Please be aware that all international packages may be subject to duties and taxes. The thresholds for duty-free packages are determined by your local customs authorities. You are responsible for paying any duties and taxes charged at the time of delivery.
8. Missed/Failed Delivery
If you are not available to receive your delivery, or if the delivery fails after multiple attempts, the package may be returned to our warehouse. We will contact you to arrange for re-shipment. Please note that additional shipping charges may apply for re-shipment.
9. Modifications to Order
Once an order has been placed and processed, it cannot be changed. If you need to make adjustments to your order, please contact us as soon as possible. While we will do our best to accommodate your needs, we cannot guarantee changes once an order has been processed.
10. Contact Information
For any questions or concerns regarding your order or our shipping practices, please do not hesitate to contact us at:
- Email: [Insert Email]
- Phone Number: [Insert Phone Number]
- Address: [Insert Address]